Effective Date: January 08, 2026
Contact: business.tashvia@gmail.com

Trade Name: wearmn

Thank you for shopping with wearmn. We take pride in delivering high-quality products and a smooth shopping experience. This policy explains our return, exchange, and refund process clearly and transparently, as required by payment gateways and consumer protection guidelines.

1. Return Eligibility

We accept returns only under the following conditions:

The product received is damaged, defective, or incorrect.

The product must be unused, unwashed, and in its original packaging with all tags intact.

You must inform us within 3 days of delivery with photo or video proof.

Note: Products such as dress materials, stitched garments, customized items, or discounted sale products are not eligible for return or exchange, except in case of damage or wrong item received.

2. How to Initiate a Return

To start a return:

Contact our customer care at business.tashvia@gmail.com within 3 days of delivery.

Share your Order ID, reason for return, and clear photos/videos of the product.

Once verified, our team will guide you through the pickup or return shipping process.

Return Address:
wearmn
Floor No.: GF ,AXAR PARK ,PUNAGAM ROAD, Punagam, Surat, Gujarat
PIN Code: 395010

3. Refund Policy

Once your returned item is received and inspected:

If approved, your refund will be processed within 5–7 business days.

Refunds are issued only to the original payment method used (UPI, card, wallet, or net banking).

Depending on your bank or payment provider, it may take an additional 3–5 working days to reflect in your account.

4. Exchange Policy

If you received a damaged or incorrect product, we will:

Replace it with the same item (if available), or

Offer store credit or refund if the replacement is unavailable.

Exchanges are free of cost for eligible issues.

5. Order Cancellation

Orders can be cancelled within 12 hours of placing the order or before dispatch.

Once shipped, cancellation requests cannot be accepted.

Approved cancellations will be refunded to the original payment method within 5–7 business days.

6. Non-Returnable Items

The following items cannot be returned or exchanged:

  • Dress materials cut as per order.
  • Custom-stitched or altered products.
  • Clearance sale or discounted products.
  • Items damaged due to customer handling.

7. Contact Details

For any queries or concerns, please contact:

wearmn
Email: business.tashvia@gmail.com
Business Address: Floor No.: GF ,AXAR PARK ,PUNAGAM ROAD, Punagam, Surat, Gujarat
PIN Code: 395010

Working Hours: Monday – Saturday | 10:00 AM – 6:00 PM

7. Compliance & Gateway Approval

wearmn follows RBI, Shopify, and payment gateway refund standards.
All refunds are processed strictly via the original mode of payment, ensuring full transparency and traceability for gateway verification